Consumer surveys show a growing distrust of AI and firms that use it By Cointelegraph
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Consumers are developing a widening “trust gap” with companies using artificial intelligence, with many airing concerns about the potential unethical use of the technology, according to a new Salesforce (NYSE:) survey.
On Aug. 28, the customer relationship software firm released survey results from over 14,000 consumers and firms in 25 countries that suggested nearly three-quarters of customers are concerned about the unethical use of AI.
More problems than it solves
Continue Reading on Coin Telegraph
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Consumers are developing a widening “trust gap” with companies using artificial intelligence, with many airing concerns about the potential unethical use of the technology, according to a new Salesforce (NYSE:) survey.
On Aug. 28, the customer relationship software firm released survey results from over 14,000 consumers and firms in 25 countries that suggested nearly three-quarters of customers are concerned about the unethical use of AI.
More problems than it solves
Continue Reading on Coin Telegraph