AIs and fries: Wendy’s to trial chatbot drive-thru operator By Cointelegraph

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© Reuters.

An artificial intelligence chatbot dubbed “Wendy’s FreshAI” will take orders from Wendy’s drive-thru customers after the fast-food chain partnered with Google (NASDAQ:) Cloud to create the bot.

Over three-quarters of Wendy’s customers prefer to place their orders via drive-thru, according to a May 9 announcement from Google Cloud, with the tech giant claiming that using a chatbot to service these customers will “revolutionize the quick service restaurant industry.”